Privacy Policy

Myzel Organics (“we,” “us,” or “our”) makes myzelorganics.com (the “Website”) available as part of our mission to produce sustainable organic, low-cost functional mushrooms. This Privacy Policy explains how we collect, use, and share personal information. If our privacy practices change, we may update this policy and notify affected people when a change is significant.

When you contact us or submit a quote, sample, Certificate of Analysis, or bulk ingredient inquiry, you choose to provide information such as your name, company, contact details, application, species interests, target volume, timeline, and message. We use that information to respond to and support your request.

Your information belongs to you

We carefully consider what information we need to provide our website and digital services, and we try to limit collection to what we actually need. Where possible, we delete or anonymize information when it is no longer needed. Our guiding principle is that your information belongs to you, and we aim to use it only in ways that benefit or serve you.

We protect your information from others

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required to do so. When legally required to share information, we will tell you in advance unless the law forbids us from doing so.

We generally process information when necessary to fulfill an obligation or when we or a service provider have a legitimate business reason to use it. Those reasons include:

• Preventing risk and fraud
• Answering questions and providing support
• Providing and improving our products, services, and website
• Providing reporting and analytics
• Testing new services
• Supporting marketing, advertising, or other communications

We consider potential privacy risks before relying on these interests. Where consent is required, you may withdraw it by changing your communication choices, opting out of communications, or contacting us.

Depending on where you live and how you use the Website, you may have the right to request access to, correction of, amendment of, deletion of, restriction of, or an objection to certain uses of your personal information. We will not provide a different level of service because you exercise an applicable privacy right.

To submit a data request, email us at info@myzelorganics.com. We may need to verify your identity before responding. If you are not satisfied with our response, you may contact us again or contact your local privacy authority.

Because there is no common understanding of how “Do Not Track” signals should operate, we do not respond to those signals in a particular way.

We are a Canadian company that works with people and service providers across the world. To operate our business, personal information may be processed outside your province, state, or country, including in Canada and the United States, where it may be subject to local laws. We take steps intended to protect information transferred across borders and to use service providers with appropriate safeguards.

We may also be legally required to disclose information, such as in response to a valid court order. Questions about legal requests can be sent to info@myzelorganics.com.

We work to protect the security and integrity of our digital platforms. However, no method of Internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

The Website may use cookies and similar technologies to understand aggregate content usage and traffic, such as how many people visit, how long they spend on the Website, and which pages they view. This information helps us improve the Website. Your browser may let you receive cookie notifications or disable cookies; disabling them may limit some website features.

For questions, requests, or complaints about how we process personal information, contact Myzel Organics using the details below or through our contact page.